Microsoft outlook app not working on iphone. It cannot send or receive emails.



Microsoft outlook app not working on iphone Select the email account. My account is Gmail. After I switched to iphone 13 and I found out that the outlook app is no longer sending push email notifications under IOS 15. Open the Outlook app. I have enabled all my sounds on my notifications, and have turned everything i can possibly find to have my sounds on outlook. Try turning off your iPhone and then turning it back on again. None of my apps that require the Outlook email address fails. Oct 12, 2023 · The problem is iPhone 14 cannot prompt Outlook Notifications, but sms and Teams are working. It is actually syncing but can take up to two hours to sync the IOS calender, so it only appears not to work, it is just incredibly slow. There is an MS 365 account that is associated with an Office 365 purchase Mar 22, 2023 · According to your description, initially I have tried to find some official documents, if it can provide any suitable information for Microsoft Authenticator app related scenario. 7. Step 2: Open the Google Play menu and tap on the My apps and games option. Have you attempted to clear the cache and data for the Outlook app? To do this, please follow these steps: Go to Settings > Apps > Outlook > Storage. Sep 17, 2023 · You can switch the default Contact account to any other than "On My Phone"(Like for example a Gmail account) while the slider for "Save Contacts" in the Outlook app is still on. 0. … Jan 5, 2024 · Now, it's creating the code inside the app, and the app is not allowing me to enter it. click here If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support Nov 18, 2024 · After that, reinstall the app. If it's not, you can delete the account and add it again. I am able to add my email, select the 365 email provider, which then takes me to the Godaddy sign in Oct 24, 2024 · Refer to Outlook prompts for credentials - Outlook | Microsoft Learn. Using the pop out app from Outlook still does not work, but I'm happy to use the dedicated app. Inside outlook app it is working fine. I use it on my iPhone and iPad. YET, entering the E-mail app via the home page shows 300 emails. Welcome to Microsoft community. To do this, follow these steps: 1. Clear Safari Cache: If you're using the Apple Mail app for Outlook, clear your Safari cache by going to Settings > Safari > Clear History and Website Data. It works on other apps. Whenever I open Outlook, there's a little "Updating" message at the bottom of the screen but the app is 100% unresponsive. Remove and re-add your email account in the Outlook app. It doesn't work on iOS devices when using Microsoft Teams and / or Outlook on iOS. [Re-Titled by Moderator] Nov 10, 2023 · i am still getting told i have made too many incorrect password attempts and despite being able to log in from a desktop without issue, using the exact same password, I am not able to create a "mail" instance in iPhone or configure the Outlook app using the hotmail account on the iPhone. However, the New Outlook is terrible. When I create a new event in the New Outlook, it does not sync with iCloud and hence my iPhone. Settings have not changed on iPhone or Outlook app. com or Microsoft 365 work or school account account not syncing anymore. 2 It is still working fine on my 2nd phone which I have not upgraded to iOS 16 yet. Jul 2, 2024 · When adding Outlook email, Outlook. Generally this occurs when the rule created is a client side rule and not a server based rule. com option. Once rebooted, we direct them to re-download and install the apps, sign into/register the Authenticator app, and then try to sign in to Outlook but the issue persists. Over browser, not on apps. In the Outlook app, navigate to Settings > Mail Days to Sync and ensure it's set to a suitable timeframe (e. Before proceeding, may I please just re-confirm whether your email account is related to the Microsoft 365 Business Basic / Standard / Enterprise subscription service or Microsoft 365 Family / Office 365 Home and Business subscription service or personal outlook. com or Microsoft 365 work or school account account was syncing with your mobile device before and now it's not, see Fix Outlook. The app automatically updates whenever you install a new iOS version, although you can also Jan 13, 2021 · Outlook app icon cannnot be opened on iPhone X I am using Apple Iphone X. Apr 9, 2024 · This appears to have happened about the same time as the last Outlook update was installed on the phone. If it doesn't work, try cleaning up your outlook app's cache to check the results. Toggle the "Sync email" switch off and then back on again. Use the Outlook app and its calender. com user and Independent Advisor Jan 12, 2023 · If you find Outlook Email not working on iPhone, Outlook notifications not working, iPhone Calendar sync not working, or Outlook not receiving/loading/updating, then, don't worry, because in this guide you will find 21 ways to fix it. Then, tap the X in the corner of the icon. Best regards, Dillon Silzer Cloudaen. This can be done by going to Settings > Apps & notifications > Outlook > Storage & cache > Clear cache. Dear Newall, Good day! Thank you for posting to Microsoft Community. However, I don't recieve push notifications after receiving new emails. Again, the IMAP email account will work on an iPhone 13 when tested so the account is working. I understand how frustrating it can be when you're unable to take screenshots or record your screen while using the Outlook mobile app on your iPhone. The photo sharing used to work, but not sure how long agomaybe before I installed ios 13. If it won't respond at all, force close the app and try again. Multiple different iPhones have been tested with the same result. Reinstall Outlook App: If nothing else works, try reinstalling the Outlook app completely. Oct 27, 2023 · - Select your Outlook account, then tap "Delete Account. Make sure you have the latest version installed. Both iPhone and Android are up to date and so are the apps. Switching between Wi-Fi and mobile data can sometimes Apr 18, 2020 · Is your Outlook for iOS app currently updated? Try doing an account reset: 1. Also, it is unable to test push notifications by "Test push notifications. Your patience and understanding are highly appreciated. com(is in Sync) or directly in the Outlook iOS app, will still be synced to your iPhone Contact list! Jan 20, 2025 · Also, I understand that you are using a Gmail account in iOS default mail app and as a Microsoft community, it is not feasible for us to guide you regarding this as it is related to the iOS default app. Tried Delete App - turn off phone - restart and download again. Outlook has contacts allowed. Mac OS and Outlook app are updated, also everything is working correctly in the online version of Outlook. I've seen screen shots in other chats that show Apr 21, 2023 · So, after setting up my email on the Outlook app on my iPhone 12 Pro Max, everything looks decent. Tap Sep 25, 2020 · It was previously working fine for ages, and last week just stopped syncing. For iOS, you might need to uninstall and reinstall the app. So far I've tried the following: 1. Ensure that Mail Folders to Push includes the Deleted folder. com mail address from Windows Mail and Iphone Outlook App and it does nothing - so having been through virtually every step in the play book since the last complete remove and start again both of the above methods are sat in "updating" and not syncing at all. Restart your iPhone Jun 30, 2022 · Outlook e-mail on iPhone stopped working today - popup asks for my password which hasn't changed and still works properly on other devices/laptops - just updated iOS to 15. That works fast and is Jun 5, 2023 · In my case I followed all the steps and did not get a positive result until method 3. 3. Unable to install account via "Outlook" or "other" Jan 14, 2025 · I am not able to add my Outlook 365 account to Outlook app on either Mac (version 16. Mar 3, 2021 · In desperate need of some help here. I noticed the Outlook mail received NO email. To ensure they are synced: -On the iPhone, open the Mail app and navigate to the account. May 22, 2023 · Dear Reservation Tokyu,. Go to your Settings > Outlook, then Turn off Background App Refresh and turn off notifications. Network issues: If your device is not connected to the internet, or if there are network disruptions, the authentication process might fail. com as an iPhone Mail account). I have downloaded the troubleshooting app and followed through, but no luck. Nov 16, 2023 · Try to Uninstall and reinstall the Outlook app: If none of the above steps work, you can try uninstalling and reinstalling the Outlook app. However the mobile app only shows email and I cannot view my notes unless I am at a computer. If you are unable to receive Outlook emails on your iPhone, you can follow these troubleshooting steps to help resolve the issue: 1. I had to get help from Microsoft to get my email working on the Surface Pro. I can see that someone has sent me an email, including from whom and the subject, but not the mail body. May 4, 2022 · I have recently experienced this issue. Then re-add the account by tapping Get Started or + Add Account. Have you checked to ensure that both your iOS and the Teams app are up to date. Let me know if this helps! Best regards, Rene O. Oct 1, 2024 · Close the Settings app, then reopen your Mail app to see if the issue is resolved. Unless the I search for the user's name or subject, I can find the email they sent. Not my primary choice: I still want to move back of using Safari to manage my Outlook. all the notification setting are enabled. Tap on the account that is not syncing properly. I have installed the Microsoft Outlook> but once i cleck on the App Icon, immediately it jump out and not enter into Microsoft outlook. The new Outlook is slow to update contacts Jul 13, 2023 · For the past week, my beloved Outlook app for my iPhone 14 stopped working altogether. Last refresh 10/24/24 2000. You can force close the app and re-open it again . . Outlook Mobile App does not have Notes On my computer I use outlook notes, these are great for keeping my day organized and keeping to-do list. Adjust Sync Settings. Outlook on Chrome is working perfectly without any issues. com Can you verify whether Background App Refresh is enabled? This setting allows Outlook to fetch emails continuously; disabling it may limit background tasks. It's just the iCloud email that fails to sync. Not even on the second device . Unfortunately, you may not be able to use Outlook on your iPhone 7, Microsoft app is optimized to work with the latest two versions of iOS and is optimized for iPhone and iPad. Outlook is fully updated. - Reinstall it from the App Store. If offloading doesn't work, try deleting the app completely and reinstalling it from the App Store. First, you need to delete the existing outlook app from your iPhone. Oct 17, 2023 · 2. 6, but this didn't solve the issue - I'm using the native iOS e-mail app, not the Outlook app Sep 9, 2019 · It is the same as I had before (iPhone 8), just changed providers. **Restart Outlook App:** - Sometimes, restarting the Outlook app can help refresh the badge notifications. Greetings . Recently I have noticed that my emails from my Live account are no longer loading in my iPhone mailbox, although emails from other accounts (university email, work email) are all loading properly. However, when the iCloud put all the apps back on my new phone, it had me log back into all apps. Nov 6, 2024 · Note I am on a Business Premium account, and have not reached any device limits. I have tried (1) removing the app and re-installing it (2) trying to reset my password on the phone (this also causes screen freeze and so I cannot activate May 9, 2020 · Is your Outlook for iOS app updated in your Appstore? Try and re-add your account in the app and see if it helps. Apr 9, 2023 · Base on your description you are not receiving notifications on outlook for iPhone 14 pro, the common reason is the iPhone setting outlook app setting. Both used to work till yesterday but today the mail stopped working in both apps so I deleted my account from the apps and tried to add them again and now it won't let me add. Tried removing and adding, without success. 92) or iPhone (up to date). Select File > Options. When I click on "I can't access my Authenticator app, get a code a new way" It asks me to either scan a QR code inside the Auth App or enter a 6 digit code sent to the Auth app, but I'm not getting a QR code or a 6 digit code. Also tried Wifi only & Cell only - no change. We’ve also seen that reinstalling the application doesn’t make any improvement. First of all, please refer to it: open the Outlook app > access the menu icon> then tap Settings: Gear > select the affected email account > tap Reset Account. Sign in to your accounts using the Microsoft Authenticator app - Microsoft Support. On your PC, confirm that the Deleted Items folder is syncing properly under account settings. So, when its notifications stop working, that’s a huge deal — similar to the no sound on Instagram stories issue. Since Microsoft is turning the MFA number matching from 08. Reinstall Outlook App: - Delete the Outlook app from your iPhone. Also, we have limited knowledge about iOS default app. Clear Cache: If you’re using Android, go to Settings > Apps > Outlook > Storage, and clear the cache. Oct 10, 2024 · Update the App: Ensure that your Outlook app is updated to the latest version. Feb 3, 2024 · This relates to the Microsoft App Password not working (on Outlook. Scroll down and then select the Good day! Thank you for posting to Microsoft Community. For this, follow the instruction below: Step1 Tap the Outlook app on your home screen until it starts shaking. Feb 25, 2022 · If you're setting up your exchange account in the mail app iOs kindly refer to Set up an Outlook account in the iOS Mail app (microsoft. I have not been able to sign in to my Godaddy email account via the Outlook app on my Iphone. Select Advanced, and under Outlook panes, clear Show Apps in Outlook. One of our employees is trying to download the Outlook app on her new work phone (iPhone 12), but the app is not wanting to download at all. There is a problem: I can not type my password because it is still asking me for the code from the Authenticator. That used to work. I am able to login to Outlook 365 online just fine and Feb 26, 2024 · I’ve tried ask troubleshooting items and still no calendar. 6. Oct 27, 2024 · My Outlook App on iPhone 11 Pro iOS 18. What can I do? Thank you. Select Uninstall to begin the uninstall process. I cannot click on an email, read Oct 3, 2024 · Hi Steve Fehervari. Tap "Done. " - Afterward, re-add your Outlook account and check the calendar sync. We are glad to assist! Based on your description regarding "Microsoft authenticator not working on new iPhone despite resetting and reinstalling app". Close and then restart classic Outlook. Sep 23, 2021 · Microsoft Outlook is a vital tool for many organizations to help maintain a schedule. Oct 1, 2024 · 1, open App Stroe on your iPhone, and enter Microsoft Outlook in Search, and click Get. com) You may also try adding your account into the Outlook app, because the Outlook app can add more than one account Setup Outlook for iOS and Android (microsoft. Restart your iPhone: Sometimes, a simple restart can resolve temporary glitches or connectivity issues. Today as I was trying to set up my on-prem Exchange 2013 mailbox it would not allow me to do it. Any ideas or suggestions would be greatly appreciated! A few days ago, I noticed my email subfolders had disappeared from the mail app, and I was only able to view the inbox. If that still doesn't work about the only alternative you have is to download the Outlook app from the app store and use that for Microsofts email be they Outlook, Hotmail or MSN Oct 3, 2024 · Since the iOS 18 upgrade many of the events in the native calendar (including Outlook, Google, etc. Cycled WiFi - no change. Kindly check this article about Common questions about the Microsoft Authenticator app - Microsoft Support if it can provide any s Feb 12, 2019 · Until recently I was able to sync my work emails onto my Outlook 365 app on iPhone 6. Jun 30, 2021 · Outlook app sync fails I have an iPhone 20 Pro. Apr 26, 2024 · If your iPhone is no longer receiving notifications from your Outlook email, you can try the following steps to resolve the issue: 1. Oct 20, 2023 · In my organization there are users using outlook on ios 15 also, however one of them for now started getting issue. com email service? 2. outlook. You can check this from the Outlook web app. 1 Oct 22, 2019 · Same thing here - if we create the meeting and add location in Outlook on the PC, you can't touch it in the iPhone app and have maps open. If you create the event/meeting using the Outlook IOS app it works as expected. If your safari is not accessing your Outlook account properly, then try updating your iOS to the latest version, or download the Outlook program from the AppStore to add your email account. We are happy to help you. I THEN updated both to the latest version of IOS 14, but that didn’t help. Navigate to General > iPhone Storage > Outlook. All my other sounds are on and working just fine on other apps. I get errors "unable to verify account information" "unable to send". - Set up your email account Dec 22, 2022 · Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you. Jul 11, 2024 · Fix 4: Enable Background App Refresh for Outlook (iPhone) Background App Refresh is a feature in iOS that allows an app to sync data even when you’re not using it. This can resolve any app-specific glitches. Problem remain same. Access the Menu icon and tap on Settings. Remove your email account from the Outlook app on the iPhone and re-add it: Oct 24, 2024 · Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps - Microsoft Support. Changes made to a contact either from Outlook Desktop or Outlook. microsoft. Mar 15, 2023 · Method 7: Reinstall Outlook. com) Oct 22, 2024 · It's quite strange as to why it does not work. Emails are getting stuck in the outbox, also some emails are not getting into the inbox. I tried to uninstall and reinstall the outlook app but still cannot resolve the issue. Regular iPhone email app works fine but Outlook App does not work. If I delete Outlook mail from all Apple devices, and reinstall on just my iPhone, Outlook mail works again. Wanted to know if version ios 15 is supposed to work with outlook or not and also if there is workaround <Changed to a question> Dec 12, 2023 · 2. Upgrading of your iOS may have triggered an incompatibility issue with the application and your device. If your Outlook. I Jun 3, 2021 · Hi, I'm Keilla, an independent advisor and an Outlook user like you. Open the settings from your device. As per the description you have shared, we understand that you have a concern with number badge on the Outlook App on your iPhone. This works ok but is very slow. Nov 26, 2024 · Open the Outlook app on your iPhone: Go to Settings > Mail Accounts > Your Email Account. The problem is that I do not work well with focused inbox. See guide here, Record the screen on your iPhone, iPad, or iPod touch . Tap Delete Account. If the option is available, tap Offload App to remove the app while keeping its data, then reinstall it from the App Store. Deleted Outlook app and reinstalled - no change Nov 6, 2023 · I have Outlook for iOS on my iPhone 12. This can help resolve authentication Outdated app version: Using an outdated version of the Microsoft Authenticator app can cause issues. I then uninstalled and installed Outlook app, and successfully relogged into my company’s Outlook server, but it still just shows “Downloading”. com mail account is not an Outlook 365 account, there is no outlook 365 account as such. - Go to the Mail view. Kind Regards, Momo Nov 29, 2024 · Reinstall Outlook: Uninstall the Outlook app, restart your iPhone, and then reinstall it from the App Store. From Monday 1 Aug at about 11am I spotted that I could send no messages. Mar 14, 2023 · I am trying to use the Outlook App via the Microsoft Authenticator App on an iPhone 14 Pro running iOS 16. · Use the advanced diagnostic troubleshooter. In the top corner, you'll see a toggle to Try the new Outlook . Select the arrow to expand the list option in Start. I prefer all my emails in simple sequence without manipulation. Jan 21, 2025 · Disable show apps and then restart your outlook. A question similar to yours has already been answered, I believe the answer will help you solve the problem. Outlook iOS app works. Go to your Outlook settings, select your email account and hit Reset Account. Of course, you can also choose to download and use Outlook to configure your Microsoft mailbox. Sep 21, 2021 · Hi nightearth . g. Remove it and install it again, check my iPhone setting, and also checked Gmail settings, yet no positive results. I am using Outlook on both the phones. Update the App and iOS: Make sure that both your Outlook app and your iPhone's iOS are up-to-date. Then, restart your iPhone or iPad. However, if I also install Outlook mail on my iPad, then Outlook mail on iPhone and iPad will not work. In iOS 18, the mail app is activated or reached via settings-app-mail accounts. If these steps don't resolve the issue, you might want to try accessing your work email through the Outlook web app at outlook. * Changed to a question* Original title: App not working Jul 30, 2024 · The only way is to uninstall/reinstall app and do not touch focused inbox settings. Well when I tried logging into my email on the Authenticator app I would Mar 5, 2021 · Hi, I am receiving this in the mail app after configuring mail app after enabling MFA via Conditional Access on my iPhone native mail app. We understand that your Outlook app on your iOS device keeps freezing. Afterwards, in Microsoft Authenticator, I clicked the + Aug 26, 2022 · Then we have them uninstall the Authenticator app and the Outlook app and then reboot the iPhone/iPad device. Best Regards, Peter. Not sure what to do. Jul 11, 2022 · If still having same query, for further assistance, kinldy Contact Support through your Outlook for iOS app, by open Outlook app > tap your profile photo and then the (?) > select Contact Support (Contact Outlook Mobile support) or check Get in-app help for Outlook for iOS, so support engineer team from mobile will check and assist you. The Authenticator App shows the number but notification for number matching (confirmation) does not occur. 3 and had the Outlook app installed for a long time but never used it. Try these solutions below to fix this problem: 1. I use outlook on 2 different computers and my iPhone. Therefore, we recommend that you contact iOS default app/community for further assistance. It has been running fine, then all of a sudden it will not allow me access to the Outlook App unless I am connected to my work WI-FI. It may require the Intune Company Portal or Microsoft Authenticator app for device enrollment. Oct 14, 2019 · I have an iPhone on IOS 10. Y-MSFT | Microsoft Community Support Specialist Jul 20, 2019 · The mail app on my iphone no longer works with my outlook email account. Regarding your description about “Hyperlinks Not Visible On iPhone ”, would like to suggest you to kindly check your Outlook app is updated and also latest software updated in your IOS device. They said that they are working on a fix for this but I am wondering is this something that Apple needs to address also. Please let me know if your using Outlook mobile for android or iOS. At this Sep 21, 2024 · Since Microsoft/Apple are not working together to release a hot-fix for this issue (which apparently is slightly different amongst users), I am managing my email with Apple’s Mail app. Microsoft support agent I spoke with says she has not seen this before. Thank you for posting in Microsoft Community. As a matter of fact, recently a lot of users are responding that they are experiencing the problem of not being able to sync emails or add accounts on their mobile devices (iOS is the majority), which may be a popular issue, in addition, you can also try the following suggestions to try to fix this issue. It will just not sync incoming mail to the iPhone 14 Outlook app unless you 'reset' the account. Oct 13, 2024 · 3. Sep 28, 2022 · Microsoft Outlook iPhone app updated one day ago to version 4. , No Swipe up on the Outlook app preview to force quit it. Fix 2: Update Outlook App. May 21, 2024 · How to Fix Outlook for Mac Not Receiving Emails Automatically Basic Fixes Check email storage: If your email inbox storage is full, you won’t receive new messages in any app or on the web Switch Feb 16, 2024 · Calendar app: + (top right to create new Event and verify Outlook Calendar is where Event will be saved); scroll down to Calendar— be sure it points to “ Calendar ” and not to iCloud [ARLENE] iCloud Calendar —tap Calendar (appointment will now sync and be created on Outlook Calendar). 3. You can check with the below troubleshoot steps. Telstar, my mobile provided couldn't help. Access the Menu icon ☰ and tap on Settings :gear:. When testing the MFA number matching from Windows using Microsoft Autheticator App on iOS, it works. The Outlook app is telling me to sign in using IMAP, but when I do it tells me my email (*** Email address is removed for privacy ***) is not a valid address. Clear Cache and Cookies: Clear the cache of the Outlook app on your Android phone. A few days ago, I noticed my email subfolders had disappeared from the mail app, and I was only able to view the inbox. " Tap Get to install the Dec 10, 2024 · The App does not work with the New Outlook. com as a temporary workaround. - Check if the folders you want to display are selected. If Background App Refresh is Jun 27, 2022 · i have changed my password on my ipad, and can access emails, but iphone is not accepting this password, it says no password provided. This was resolved but ever since then mu email on both our Iphones doesn't work. Apr 19, 2023 · I recently purchased a Microsoft Surface Pro together with Microsoft 365. Sep 20, 2024 · With that being said if it is a Hotmail or Outlook email try using the Outlook. On iPhones without a Home button, swipe up from the bottom of the screen and hold briefly. For iPhone: Sep 14, 2023 · Note : if you have trouble to change your authentification method that means your organization doesn't allow users to change their authentication information on their own, so you need to contact your administrator or IT department to update the authentication method for the affected account. 2. Select the affected email account. All of a sudden Outlook stopped updating my emails on the phone. Any help would be appreciated! Oct 22, 2024 · 1. So, I can work around this in Android, but iPhone is seeing this issue with Suggested locations. - Tap "Edit" at the top of the screen. Is your Outlook for iOS app also up to date? What version is it currently running? Also, try resetting your account and see if it helps. Reset Network Settings: Go to Settings > General > Reset > Reset Network Settings See full list on support. To reset: 1. Email via the app otherwise appeared to work just fine (send/receive). 0, on iOS 16. We are happy to assist you. Feb 9, 2023 · The notifications for Microsoft outlook do not work on my iPhone. Jun 8, 2020 · iPhone 11, Latest Version of iOS installed. I have logged out and back int, but no luck. It has too open the Outlook app and update. Jul 21, 2016 · I pray that someone can figure out what's going on with the following: in short, I can have Outlook mail on iPhone and it works fine. Oct 5, 2023 · We are not employees of Microsoft. Good day! Thank you for posting to Microsoft Community. It cannot send or receive emails. If this does not work, you can also try removing and re-adding your account to the app. Nov 25, 2024 · I recommend downloading the Outlook app on the App store. Cycled Phone on/off/on multiple times - no change. Any suggestions? Hello! Jun 27, 2023 · Also, since the issue involves Outlook for iOS, we are now down to two troubleshooting steps for this issue: 1) Re-install Outlook for iOS app and see if that resolves the issue. The iPad version is still working, but I can’t use it on my iPhone. Reset Account on iPhone. Dec 26, 2023 · Hi. I had the same issue on an Ipad with IOS 18. Nov 20, 2024 · Open the Settings app on your iPhone. If not, tap to select them. You may attach a shared link from OneDrive or the file itself via private message, please click here TGR-BWP and select view private message. To uninstall the app, tap and hold the Outlook app icon until it jiggles. nothing is working when emails are received on outlook. See if Microsoft patched the incompatibility issues between Outlook and iOS 18. I checked that my folders were still visible/accessible in both my outlook desktop client and if i login to O365 online, no issue there. Jan 4, 2023 · UPDATE: I just solved the problem mentioned below, by deleting the entries for my Microsoft365 account in Microsoft Authenticator on my Iphone. Jan 15, 2024 · Hi there Aus10, Welcome to Microsoft Community I'm Bobadoye and I'd be happy to help you out with your question. 3 and the outlook app. Apr 30, 2020 · Is your Outlook for iOS app up to date? Is it just the notifications that are not coming? When you open the app, are the new emails coming in or not? In any case, please do an account reset to re-sync your account. Common questions about the Microsoft Authenticator app - Microsoft Support Sep 25, 2023 · So I’m in school and I got a new iPhone 15. Check Outlook Calendar Permissions: Ensure that your Outlook account has the necessary permissions to sync with your iPhone. Sync Subfolders: Sometimes, subfolders may not sync automatically. Thank you. com account. I gave the code, and then the app cancelled my login with the information that I had to try another method by entering the password. I can see my IOS created events and contacts in the New Outlook. Tap on Clear Cache and Clear Data. When I put it in it won’t work. Wait a few minutes for the app to sync with your desktop account. 62. (work account, not personal). To uninstall new Outlook: From the Start menu, select new Outlook for Windows. I have just set it up. If that doesn't work try the Microsoft Exchange option. Restart Your iPhone: Sometimes, a simple restart can fix notification issues. 1. As of Wed, 12/23, the Outlook app on both my iPhone Xs Max and my 2020 iPad Pro stopped syncing. 1 is not refreshing. The new email "number" next to app icon on home screen doesn't refresh but the new emails appear only after opening the App. Jun 8, 2024 · I have a subscription to Copilot. See Teams not working on iPhone | Microsoft Community Hub. Outlook. Then, I have to go into the Outlook and Google work calendars to see missing appointments. Good day! Thank you for reaching out to the Microsoft Community. 2) I have not been receiving notifications of new emails. It is working on our Macs, through web browser and if I use the Outlook app on iPhone. 1 on iPhone 15 Pro Max, so don't think it's an actual problem with either the update or the app. I am using an iPhone 11 Pro and when I receive new emails via outlook, no sounds are heard. 2, after the download is complete, open the Outlook App on the desktop, and select Add Account, enter the account number, jump to the page, enter the password and select Sign in. To reinstall new Outlook: Open classic Outlook for Windows. Let's look into this together! It seems that the Outlook app on your iPhone has restrictions preventing screenshots and screen Aug 9, 2024 · My outlook app on my iPhone keeps asking me to sign in (asking for IMAP password). Step 3: Select the Update option next to Microsoft Outlook. Reinstall the Outlook App: Uninstall the Outlook app by pressing and holding the app icon until it jiggles, then tap the “X” to delete it. Detail: The issue happens in my work 365 account. Oct 8, 2024 · Every app connected to the Outlook email address is having major issues. Force quit the app and relaunch it to see if the badge icons start appearing. I have contacted Microsoft concerning this and they walked me through all the troubleshooting possible. Update Outlook App. 2) Reset iPhone to factory settings; re-install Outlook for iOS app; and see if that resolves the issue. Open the Outlook app on your mobile Jan 31, 2024 · Hello, I am trying to log into my work email from my phone, but it is not allowing me to get past the sign in page. To reinstall the app, open the App Store and search for "Outlook. Restart your phone, then Once the phone restarts go back to Outlook Settings and turn on notification and app refresh. If you're not sure, we suggest you to contact your company Microsoft 365 admin for any security changes. Client side rules are the rules set up in Outlook client and they only work when Outlook is open on your laptop, and Server side rules are rules which work on Outlook. com | Cloudaen Computing Solutions Microsoft Community Volunteer Moderator If the answer was helpful please upvote or mark as answer. 1. At this Dec 22, 2022 · Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you. The user said that he was able to see a few emails load up after moving the Nov 15, 2024 · Outlook on Mac is not working. Follow these steps to configure Android: Step 1: Open Google Play Store. I have tried everything to fix it. 4. After deleting my first-and-only, 1-week-old Microsoft App Password (because it wasn't working), I generated a new Microsoft App password. Check Folder Subscription: - Open the Outlook app. I carefully followed the instructions from the Microsoft posts on this topic. Go to the App Store and check if there's an update available for Teams. " 3. Select your email account. We've tried reinstalling and also updated the software and also the application. Outdated apps can sometimes cause login problems. Run the classic Outlook advanced diagnostic troubleshooter if you've tried all of the preceding steps and Outlook is . Once I had checked via the web app that all my data was correct, I downloaded the windows app from the store and I can now access my tasks. 5. However now, when prompted for my password for my account, the screen freezes and no progress is made. I've nearly missed meetings and appointments, because when I open the apple native calendar app half of them are not visible. Jun 5, 2019 · Thanks for your post in Microsoft Community. Nov 27, 2024 · My Outlook App, works fine on iOS 18. **Update Outlook App:** - Ensure that you are using the latest version of the Outlook app from the App Store. I reset and restalled the Outlook and restart the iPhone many times still Sep 28, 2024 · Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps - Microsoft Support . Cycled Cell service - no change. Jun 30, 2022 · For the last 24 hours or so, none of my family members can access their Outlook. com email sync issues. 0) on iphone (iOS 14. Today I’ve got the update to 18. Nov 1, 2023 · 4. If you are an iPhone user who recently updated to iOS 15 but are now facing issues with notifications on the Outlook app, then you are not Dec 12, 2023 · You may adjust the sync frequency to a shorter interval for testing purposes. Sep 1, 2021 · Please post a screen recording of the Outlook app not performing the push for emails. Swipe up on the Outlook app preview to force quit it. com is a free email service that can be viewed in any web browser or added to a Mail Client. com email on our iPhones via the native iOS mail app. I have 2 email addresses (both IMAP) and both receive emails fine on Outlook on my MacBook but nothing on the iphone unless I open the app. When I tried logging into my school email I needed to use the Authenticator app. Could anyone help? Is it a bug with outlook? (I still can receive calendar notifications from outlook). I use my outlook. I used the Outlook app for email on the phone. You can learn how to remove your sync partnership and then you'll have to re-add your account. 2238. Jun 29, 2023 · Some work and school accounts have additional security requirements before you can use it to login to Outlook mobile app. I do not get the issue if I use the default mail app, but that uses my work email address, whereas I want to use the Outlook app as that's for my personal email. Let me know if any of those steps resolves this issue for you. iPhone Email Settings: On your iPhone, go to Settings > Mail > Accounts, and make sure your Outlook account is set up correctly. Hope the above information is helpful to you. com does not appear in list of Providers Microsoft is changing access from 16 Sept 24, with Outlook email account using 3rd Party Apps, but Apple Mail should be fine if the account is set up using the Outlook provider option, which doesn't appear on my selection. and this will help us to confirm the issue is the outlook app. After updating to the latest version of Outlook (4. office. My personal outlook emails in the same app work fine even with focused inbox deactivated. But I prefer using native mail app. Tap Reset Account. 1-Outlook notifications not working may be caused by that you did not allow the iPhone to receive Outlook notification. My question: Has anyone figured out a way to make your Microsoft Exchange emails work on an iPhone 16 phone with the Apple Mail app? Sep 26, 2019 · I get the same issue with iphohne 7, ios 13. It does give me a button at the bottom right to open up the location in my default mail app. Best Regards, Shalom Oct 3, 2024 · For more information and content, see this link: Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps - Microsoft Support If the above methods don't work and your issue only occurs in the mobile app, contact the app's support staff for more targeted help at this link: Get in-app help for Outlook Jan 14, 2022 · An outlook. If the Outlook app on your iPhone is still not working, you can try reinstalling it. ) are not syncing. However, after reading through Inbox custom folders missing in outlook app on Samsung phone - Microsoft Community I did try a few things, and I feel like I managed to get past this issue. emails manually. Only spot its not working is through the native mail app in iOS. The Outlook app may be acting up due to a pending update. I just checked that outlook is now just supported for 16 and above. Access the link below and follow the instructions. Outlook App on iPhone does not auto suggest email address when creating a new email. Reinstall it from the App Store. please help, thank you Feb 28, 2024 · 4. I have an iCloud email account and a Microsoft email account on the Outlook app and my MS email sync without any issues. pdklhx jqzylf vsvchn dwvrig hfg kehaf jsszxcqh lcrjoc xdema abiv